For the safety of our community and team our Asheville Brick & Mortar shop will remain temporarily closed until we feel it is safe and wise to return to closer contact. We are using this time to concentrate on filling our website with ALL THE BEAUTIFUL THINGS! We're adding new listings here every week!!
IN THE MEANTIME:
ONLINE ORDERS- SHIPPING :
Our tiny team ships out packages two days each week.. Once your order has been placed, and in some cases hand made (details for time frame on that is written on the listing you purchase), just be on the lookout for a fulfillment/shipping confirmation in your inbox.. We are working as quickly as we can to get things out fast but cannot guarantee shipping times
ONLINE ORDERS- FRONT DOOR PICK-UP APPOINTMENTS:
if you're local and would prefer to pick-up your order at the shop, once you have placed your order be on the lookout for an email ( from: firstname.lastname@example.org ) or a call or text from the shop ( 828-299-4751 ) to set-up the specific day and time within our availability that you would like to pick up your order.
AVAILABLE FRONT DOOR PICK-UP DAYS/TIMES:
TUESDAY- 12pm to 2pm
FRIDAY- 4pm to 6pm
FRONT DOOR PICK-UP APPOINTMENT INSTRUCTIONS:
We are keeping our shop ultra clean for ease of a safe and expeditious re-opening (when the time comes). We are working with a VERY TINY TEAM so we ask for your kindness and patience as we navigate this..
At this time we are not able to allow customers inside the shop so we ask that you please:
• text the shop phone as you park in the front parking lot- something like "hello, this is _____ and i'm here to pick up my order"
• wear a mask as you approach the shop door and during all interactions with our team members
• make us aware, via text or call, of any special circumstances you may require in advance
IMPORTANT to please remember-
• reply to our email to confirm your day/time of arrival for pick-up
• after you receive pick-up day confirmation, text the shop phone to let us know when you have arrived
As a small business, although a successful one for the last 13 years, these weeks of uncertainty and closure will have a deep and long term impact on us, but one that we are prepared to face with positivity, hope, compassion, and eyes toward the future. During difficult times, we must do our part in calmly promoting civic well being, as well as remember to extend awareness and kindness to all who will face hardship as a result of businesses closing and folks staying home.
We hope you all stay well, in body and spirit, and we look forward to seeing you on the other side of this!
We have such deep love for you, our community <3
Thank you kindly- Jordana and the elementality team